Tag: MSP

10 Essential Steps to Effective Client Onboarding

Proper client onboarding is vital to the success of a managed services engagement. It requires careful planning, in-depth discussions to learn client needs and set proper expectations, and meticulous execution. Skip an important step when…
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How to Market Expertise and Innovation

Your new line of managed service offerings is rock solid. Your sales team can sell salt to the sea. But that is still not enough to increase the revenue, profit and market reach your company…
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Running a Better NOC with Connected PDUs

If it isn’t working, unplug it, wait a few minutes and plug it back in. This set of simple instructions is so common in IT that it has become kind of a joke. Funny though…
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Six Secrets to Better Managed Services Marketing

You can’t sell anything if clients don’t know you exist. That’s why there’s marketing. Many providers in the managed services world, tend to shortchange marketing because they mistakenly believe it’s enough to offer good technology….
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