Jeff O'Heir

Jeff O’Heir is an award-winning journalist and editor who oversaw all editorial aspects of several industry-leading IT and CE websites and magazines. He writes thought-leadership columns on managed services and channel sales strategy for MediaSolve Group. O’Heir also writes about breakthroughs in manufacturing, clean energy, biotechnology and robotics for ASME’s Mechanical Engineering magazine.

The 5 Key Strategies for IT Solution Providers to Build their Customer Relationships

Maintaining strong customer relationships is never easy, no matter what business you are in. For IT solution providers navigating competitive market conditions along with increasing customer demands, it is critical to build in effective customer…
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