Jan 25 / By Jamie Bourassa Physical Security for Edge Computing Emerges as Major Theme at Edge Congress Conference As the trend towards more distributed IT edge architectures continues to expand, key industry stakeholders are collaborating to learn more about how these new technologies are impacting business growth opportunities. Once such recent event, the… Read Article »
Jan 11 / By Jamie Bourassa Edge Computing is Here to Unlock the Power of your IOT Applications Gartner defines edge computing as “solutions that facilitate data processing at or near the source of data generation,” a nice, succinct explanation of this booming technology. If you don’t need it already, you most likely… Read Article »
Aug 27 / By Jamie Bourassa The Decentralization of Higher Education IT Spending is Now Underway and “Big Data” is the Reason Information technology is impacting higher education institutions more than ever before. In the US, for example, a 2015 EDUCAUSE Core Data Service CDS Benchmarking study reports that universities, both public and private, are spending an… Read Article »
Aug 23 / By Jamie Bourassa How IT Solution Providers Can Market Edge Computing to End Users Why are end users suddenly demonstrating high levels of interest in edge computing solutions? It has to do with changing marketplace trends. Local devices make up the bulk of the “things” that constitute the much… Read Article »
Nov 08 / By Jamie Bourassa Seven Key Ways To Develop New, High Performing Service Offerings The dilemma is the same for almost any business in any market: As competition increases, commoditization and price erosion follow. But MSPs are in a far better position than most to turn those challenges into… Read Article »
Sep 27 / By Jamie Bourassa The Case For Big Data As a Service and Other BI Offerings Adding a data analytics strategy is a daunting proposal for any business. Complicated solutions, limited use case and ROI examples, scarce and expensive talent, fluctuating technology needs, doubtful management, and ever-changing products and services all… Read Article »
Sep 06 / By Jamie Bourassa The SLA as a Key to Customer Happiness No matter what business you’re in, ready-made happy customers don’t simply appear on your doorstep. You must earn them. In managed services, one of the surest ways to customer happiness is to set expectations upfront… Read Article »
May 17 / By Jamie Bourassa The Road to Strong Operational Process Discipline Most companies have taken a stab at implementing operational process discipline (OPD) to achieve the most coveted of all objectives: instilling each and every employee with the knowledge and commitment to execute every task the… Read Article »