Jul 14 / By Jason Covitz 5 Reasons to Sell Power and Cooling Managed Services The managed services provider’s (MSP) primary mission is to prevent downtime for the customer. Savvy MSPs know that going beyond simply monitoring power and cooling for online/offline status is critical to deliver on their service… Read Article »
Jun 19 / By Jason Covitz How IT Solution Providers Can Increase Recurring Revenue through Monitoring & Dispatch Services for Edge Computing With the launch of Monitoring & Dispatch Services, IT solution providers have a new service to add to their portfolios that will optimize resources, improve efficiency, and help customers avoid downtime in edge computing sites…. Read Article »
Oct 18 / By Jason Covitz UPS Monitoring is a Requirement for Edge Data Center Reliability and Availability Companies are building edge data centers at a furious pace to support the Internet of Things (IoT) and digital transformation efforts that demand compute power close to end-users. At the same time, they’re coming face-to-face… Read Article »
Apr 26 / By Jason Covitz Success with Edge Computing: MSPs Must Manage Customer Sites As edge computing sites sprout across the IT landscape to handle IoT (Internet of Things) and AI (artificial intelligence) applications, organizations are facing performance and management challenges. Eventually companies will have hundreds and thousands of… Read Article »
Apr 20 / By Jason Covitz Resilience at Edge Computing Sites Is Resilience for the Whole IT Environment As edge computing deployments get under way, organizations need to make their edge computing sites resilient. As the saying goes, “you’re only as good as your weakest link,” so if edge computing locations are allowed… Read Article »
Nov 22 / By Jason Covitz The Personalized Shopping Experience Will Transform Black Friday Black Friday is upon us as shoppers start flocking to stores to get a head start on their Holiday gift buying. This is the busiest time of year for retailers, and it can make the… Read Article »
Aug 18 / By Jason Covitz Edge Computing: Making the Server Room Mission Critical Spending on Internet of Things (IoT) will reach $1.3 trillion by 2020, and the processing of 43 percent of this data will be at the edge, according to IDC projections. The number of “connected things”… Read Article »
Dec 06 / By Jason Covitz 10 Essential Steps to Effective Client Onboarding Proper client onboarding is vital to the success of a managed services engagement. It requires careful planning, in-depth discussions to learn client needs and set proper expectations, and meticulous execution. Skip an important step when… Read Article »
Nov 29 / By Jason Covitz How to Market Expertise and Innovation Your new line of managed service offerings is rock solid. Your sales team can sell salt to the sea. But that is still not enough to increase the revenue, profit and market reach your company… Read Article »
Nov 22 / By Jason Covitz Running a Better NOC with Connected PDUs If it isn’t working, unplug it, wait a few minutes and plug it back in. This set of simple instructions is so common in IT that it has become kind of a joke. Funny though… Read Article »