Jeff O'Heir

Jeff O’Heir is an award-winning journalist and editor who oversaw all editorial aspects of several industry-leading IT and CE websites and magazines. He writes thought-leadership columns on managed services and channel sales strategy for MediaSolve Group. O’Heir also writes about breakthroughs in manufacturing, clean energy, biotechnology and robotics for ASME’s Mechanical Engineering magazine.

Working With Facilities Means New Business for IT Solution Providers

It used to be that the IT crew and facility staff were two separate entities, segregated in their silos and all the happier for it. That dynamic, though, is quickly changing as enterprises increase their…
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Converged Infrastructure: A simple approach to a complex need

As an IT solution provider, you’ve done your job well over the years by building up your clients’ infrastructure, adding on all the solutions they’ve needed to grow their business and sharpen their competitive edge….
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How IT Solution Providers Can Capture Cloud Revenue with Core Skills

In a world of uncertainty, one thing is sure: Companies of all sizes will increase their spending on cloud services over the next several years. IDC, in its Worldwide Semiannual Public Cloud Services Spending Guide…
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The 5 Key Strategies for IT Solution Providers to Build their Customer Relationships

Maintaining strong customer relationships is never easy, no matter what business you are in. For IT solution providers navigating competitive market conditions along with increasing customer demands, it is critical to build in effective customer…
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