With each passing academic year, technology is playing a larger and larger role in education, as teachers and administrators seek to improve teaching and learning by making effective use of the latest computing devices and…
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Category: Monitoring & Management
Your server room UPS has something to say. Here’s why you should be listening.
Analysts predict that Internet of Things (IoT) devices will grow from around 10 billion connected internet devices today to 30 billion devices by 2020—an uptick of about 3 billion new devices per year. These devices…
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Even the CIA Outsources IT Functions: Why Private Businesses Should Too
Most businesses have a hard enough time staffing up for core functions, never mind trying to find qualified professionals to run IT operations. Technicians are expensive, and as the technology constantly evolves, recruiting individuals with…
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How a UPS Monitoring Service Can Help Prevent Costly IT Downtime
For years, research firms and IT vendors have been trying to calculate the cost of business downtime due to IT failures with varying results but a consistent upshot: downtime is expensive. Back in 2011, CA…
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Spring Cleaning: Is It Time to Rejuvenate IT Networks?
Regardless of where you live, whenever spring approaches, the weather brightens, days grow longer, and we start thinking about “spring cleaning,” when we remove the winter’s clutter, open the windows for fresh air, and watch…
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Get Ahead of the Forecast: Preparing End Users for Power Outages Caused by Extreme Weather Events
Devastating floods in Northern California and Houston. Tornadoes in New Orleans. Blizzards in the Northeast. That’s just a sample of the natural disasters that have struck so far this year. And if 2017 is anything…
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Managed Services Matters- A Practical Guide to Succeeding in Managed Services
When Darwin spoke of “survival of the fittest,” he was referring to the evolution of biological species. The most successful, he argued, leave copies of themselves in the generations that follow. The same argument applies…
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Why You Should Add Extended Warranties to Your Managed Services Offerings
Most service level agreements (SLA) between MSPs and customers cover equipment while under a manufacturer’s warranty, but what happens when that warranty runs out? It could make for an awkward situation between the provider and…
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Running a Better NOC with Connected PDUs
If it isn’t working, unplug it, wait a few minutes and plug it back in. This set of simple instructions is so common in IT that it has become kind of a joke. Funny though…
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Seven Key Ways To Develop New, High Performing Service Offerings
The dilemma is the same for almost any business in any market: As competition increases, commoditization and price erosion follow. But MSPs are in a far better position than most to turn those challenges into…
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