Aug 30 / By Robert Bunger OCP and Open19: Addressing the Open Compute Needs of both Edge and Hyperscale Data Centers Over the last several years, the trend towards more open IT systems has accelerated. The drivers–lower costs and operational efficiency–have brought together industry stakeholders from diverse backgrounds to form new consortiums. These collaborative industry initiatives… Read Article »
Dec 13 / By Hervé Mariage Why You Should Add Extended Warranties to Your Managed Services Offerings Most service level agreements (SLA) between MSPs and customers cover equipment while under a manufacturer’s warranty, but what happens when that warranty runs out? It could make for an awkward situation between the provider and… Read Article »
Sep 22 / By Jeff O'Heir Working With Facilities Means New Business for IT Solution Providers It used to be that the IT crew and facility staff were two separate entities, segregated in their silos and all the happier for it. That dynamic, though, is quickly changing as enterprises increase their… Read Article »
Aug 23 / By Steven Carlini What IT Solution Providers Need to Know about Edge Infrastructure Pendulum swings are a common occurrence in the IT industry. Take what’s happening with edge infrastructure, which consists of bringing assets back from the cloud into network closets. You wouldn’t have edge computing without the… Read Article »