MSP Archives

Dec 18 / By Pankaj Sharma

2018 Year in Review: Plenty of Reminders of the Need for Battery Backup

It’s time to reflect on the year that was: 2018 brought plenty of reminders of a world in transition. Advancements in the areas of the Internet of Things (IoT), artificial intelligence (AI) and edge computing… Read Article »

Oct 22 / By Rob McKernan

How IT Solution Providers Can Increase Recurring Revenue with Remote UPS Monitoring

Currently, services make up about 30 percent of IT solution providers’ revenue, a figure that will surely grow in coming years. One of these services includes monitoring uninterruptible power supplies (UPSs) to mitigate unplanned downtime…. Read Article »

Aug 30 / By Robert Bunger

OCP and Open19: Addressing the Open Compute Needs of both Edge and Hyperscale Data Centers

Over the last several years, the trend towards more open IT systems has accelerated. The drivers–lower costs and operational efficiency–have brought together industry stakeholders from diverse backgrounds to form new consortiums. These collaborative industry initiatives… Read Article »

Aug 23 / By Jamie Bourassa

How IT Solution Providers Can Market Edge Computing to End Users

Why are end users suddenly demonstrating high levels of interest in edge computing solutions? It has to do with changing marketplace trends. Local devices make up the bulk of the “things” that constitute the much… Read Article »

Aug 20 / By Scott Cassidy

New Cloud-based Monitoring Tool Shifts Playing Field for IT Solution Providers

Most successful IT solution providers are adept at growing their customer base without having to hire additional hard-to-find technicians. They manage to maintain a high level of customer satisfaction through superior support without driving up… Read Article »

Jun 27 / By Scott Cassidy

Cloud-based Data Center Infrastructure Management (DCIM) Enables IT Solution Providers to Offer New Services

The trend to everything-as-a-service in the IT world is providing a spark of innovation for our IT solution provider community. As with any shift, some are going all-in and repositioning themselves as managed service providers…. Read Article »

Jun 07 / By Scott Cassidy

IT Solution Providers Are Ready to Evolve Their Businesses with a Cloud-based Management Platform

It’s no secret that the ability to adapt and evolve is key to success for the IT Channel. For example, IT solution providers were quick to jump on the sales opportunity presented by Uninterruptible Power… Read Article »

May 31 / By Ron Catanzaro

Is your Business GDPR-Ready?

The European Union (EU) has a new data privacy and breach disclosure law, which went into effect on May 25. That’s why you’ve been getting all those emails from various companies with updates on privacy… Read Article »

May 17 / By Rob McKernan

Steps MSPs Can Take to Address the IT Skills Shortage for IoT and Edge Computing

In an industry where change is relentless, there is one constant you can always count on – a chronic shortage of IT skills. Even during economic downturns, it’s difficult to fill IT job vacancies because… Read Article »

Apr 26 / By Jason Covitz

Success with Edge Computing: MSPs Must Manage Customer Sites

As edge computing sites sprout across the IT landscape to handle IoT (Internet of Things) and AI (artificial intelligence) applications, organizations are facing performance and management challenges. Eventually companies will have hundreds and thousands of… Read Article »