Most successful IT solution providers are adept at growing their customer base without having to hire additional hard-to-find technicians. They manage to maintain a high level of customer satisfaction through superior support without driving up…
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Tag: remote monitoring and management
What Digital Transformation Means to IT Solution Providers
IT Solution Providers have a vested interest in digital transformation, what effect it will have on their customer relationships and in turn, their businesses. Their opportunity lies in the new technologies and recurring revenue streams…
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Hybrid IT Creates Channel Opportunities at the Edge
The future of IT is a hybrid of low cost cloud infrastructure and software, running alongside micro data centers at the edge of the network. One of the main reasons customers will need to keep…
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World Backup Day: Perfect Time to Talk Reliable Power
March 31 is World Backup Day. Yes, that’s a thing now. Wedged between International Whiskey Day and Manatee Appreciation Day (also April Fools), World Backup Day is meant to remind anyone who uses a computer…
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Running a Better NOC with Connected PDUs
If it isn’t working, unplug it, wait a few minutes and plug it back in. This set of simple instructions is so common in IT that it has become kind of a joke. Funny though…
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5 Reasons to Sell Power and Cooling Managed Services
The MSP’s primary mission is to prevent downtime for the customer. With that in mind, you’ll want to monitor and manage as many of your customers’ systems as possible. APC by Schneider Electric is now…
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